5

I can't state enough how great Nick was to me at Auto Haus. I needed some extended warranty repairs done so brought my Acura to Auto Haus. Nick is the manager there and pretty much always in shop. Unfortunately, the warranty company ended up requiring me to bring it to the dealership, but Nick examined my car anyways and told me exactly what I should inform the dealership to get repaired, just out of kindness (which in turn builds great business relationships). After the repairs, he even told me to bring my car back so that he could examine their work and make sure I didn't get cheated. It turns out that the dealership didn't do as good of a job as they should have, and he pointed out to me exactly what they did wrong and explained why! I have never come across an auto shop that put so much into keeping the customer happy, even when they weren't paying customers! Nick was honest, fair and super polite. He even told me, "having your car repaired right and making sure its safe to drive is the most important thing". He's all about keeping the customer happy by being honest and explaining his recommendations. He built up my trust in him and the shop, which is huge in the auto repair industry!Thanks Auto Haus!

5

Started going here last year when my old auto shop permanently closed down, and will definitely be a long-term customer. They give you just what's necessary without nickel-and-diming you, and do so in a prompt and efficient manner. Last time I was in, they had to struggle quite a bit with a stubborn hood that wouldn't open up, and didn't even charge me for it. They have great pricing, do good work, and offer friendly customer service.

5

I have gotten STELLAR SERVICE from these guys. I just went in to ask about my car and he gave me a detailed explanation of why I did not need to get work done on it. He could have told me it was important to get the part replaced and made some money. Free Advice means I will go to him this weekend to have my exhaust replaced. They don't mess around and they are totally down to earth. I have gotten work done from them before and and they were reasonable $$ and quick.

5

Somehow got a nail that would be used in crucifixions in my front tire. Nick took care of it for me while I was at work. Very friendly and fast service, no upsell, no bs, just good business. I've been referred here, and have referred others here.

5

Needed my condenser replaced. Got it done here. Quick fast and excellent work done. Very reasonable price. Very clean garage as well. You can practically eat off the floor! Lol. Very friendly as well. I will be back for all my car repair needs!

5

Happiest I've ever been with an auto body shop. I was in a real bind with a nail stuck in my tire and I was in a time crunch. This shop let me come by without an appointment and patched the tire for free in 15 minutes and I was on my way. This was the best experience I've had at an auto shop, they really saved the day for me. I will be taking all my repairs here.

4

I'll dock one star because of some communication issues. I got a quote from the owner through Yelp for multiple services, which was a pretty good deal, but when I took it to the shop, the manager there said that the quoted amount was for only one major service, and the rest was extra, they gotta pay for the parts, etc. I don't mind paying for professional service, I was only irked because of conflicting information.To their credit, they figured it out, said they wanted to make me a happy customer, and took care of everything for the lower-quoted price. I did have to take it back for an adjustment, but they took care of that with no issues as well. I had a previous shop tell me I had to get a whole new suspension done to *possibly* solve a tire issue ($1,500+), but these guys said it looked just fine for now, so makes me feel a bit more comfortable that they won't just do unnecessary/extra work. They did a fair amount of work within just a day as well.

5

We really liked the people here- prompt service and reasonable prices for Chicago! We just had our belts replaced and they needed to be "tweaked" once more as one got loose- Nick was very helpful and fixed it up right away. It is in our neighborhood too which is a big plus. I would definitely recommend it! :)

5

Neighborhood auto shop. Nice guys and good mechanics. Also, when my car had needed a jump they were willing to walk with me to my place and jump my car.

5

These guys are amazing. I had a slow leak due to a nail in my tire. I called and they said come on over. I was in and out in 5 minutes. No hard upsell, all business, and with a smile. Very reasonable oil changes too. Auto Haus rocks! Thank you!Update: I have been here 3 times. Once again, They are fantastic. Prompt, kind and honest. Highly recommend.

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